23C Life Science Centre Sdn Bhd ("23C", "we", "us") operates this website and the medical services described herein. Our centre is located at Block D & E, No. 3, Jalan Tasik, Mines Wellness City, 43300 Seri Kembangan, Selangor, Malaysia.
We collect information you provide directly to us when you submit an enquiry, request a consultation, or correspond with our team. This may include your name, contact details, country of residence, and any health-related information you choose to share.
We also collect limited technical information automatically when you visit our website, including IP address, browser type, device type, and pages viewed. This is used to maintain and improve the website.
Health-related information is treated as strictly confidential and is handled in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and applicable medical confidentiality standards. Access is restricted to authorised personnel directly involved in your care or enquiry.
We do not sell your personal information. We do not share it with third parties for marketing purposes. We may share it with:
You have the right to access the personal information we hold about you, to correct it if inaccurate, to withdraw consent for non-essential processing, and to request deletion subject to our legal record-keeping obligations as a medical provider.
To exercise any of these rights, contact us at [email protected].
Our website uses essential cookies required for the site to function. We do not use third-party advertising or tracking cookies. You can disable cookies in your browser at any time; some site features may not work as intended.
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be communicated through our website.
By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree, please do not use this website.
This website is intended to provide general information about 23C Life Science Centre and the medical services we offer. You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use of, the website by any third party.
All content on this website — including text, graphics, logos, images, scientific protocols, and the underlying code — is the property of 23C Life Science Centre or its licensors and is protected by Malaysian and international copyright laws.
You may view and print individual pages for personal, non-commercial use. You may not reproduce, modify, distribute, or republish any content for commercial purposes without our prior written consent.
Information presented on this website is provided for general educational purposes and does not constitute medical advice, diagnosis, or treatment. See the Medical Disclaimer below for full terms.
Our website may contain links to third-party websites. These are provided for convenience only. 23C is not responsible for the content, accuracy, or practices of any external site.
To the maximum extent permitted by Malaysian law, 23C and its directors, employees, and agents are not liable for any direct, indirect, incidental, or consequential loss or damage arising out of your use of, or inability to use, this website or any information on it.
These Terms are governed by the laws of Malaysia. Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Questions about these Terms can be sent to [email protected].
All content on this website — including descriptions of conditions, treatment protocols, scientific mechanisms, and patient outcomes — is provided for general educational and informational purposes only.
It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider for any questions regarding a medical condition. Never disregard professional medical advice, or delay seeking it, because of something you have read on this website.
Regenerative medicine, including stem cell, NK cell, and secretome therapies, is a rapidly evolving field. Outcomes depend on many factors specific to each individual — including the underlying condition, overall health, age, lifestyle, and adherence to recommended protocols. Past patient outcomes, testimonials, and case examples are not a guarantee of future results.
Where this website describes the use of regenerative therapies for any condition, those descriptions reflect our clinical protocols and the scientific rationale underlying them. They do not constitute a claim of cure or a representation that any specific therapeutic outcome is guaranteed.
23C Life Science Centre operates under Malaysian regulatory oversight, including registration of our laboratory and cleanroom facilities with the relevant authorities. Certain therapies described on this website may be classified differently — or may not be available — in jurisdictions outside Malaysia.
If you believe you are experiencing a medical emergency, do not use this website. Call your local emergency services immediately or go to the nearest hospital emergency department.